Retaining each positive and motivated resource is essential to an organization's success. An organization spends time and money to searching a talent, onboarding, integrating them into the team, and training them, assuming that they're a good fit. All these make it imperative that the organization tries their best to keep them in the company. High employee turnover also has a negative effect on organizational morale. In addition to the direct loss of talent, the result is often a competitor gaining this valuable skill set.
Don't think of employee development as just training. It's more than that. And we help organizations to understand the intricate relationship between employee skill, service quality and retention.